From the first question to the next release.

Decisions before deliverables.

Four stages. Something useful to review at every step.

1. 

   What needs to change?

   Frame the problem

   Find the real problem. Agree what a useful outcome looks like.

   • Problem statement
   • Priorities and constraints
   • Initial scope
2. 

   Does the idea work in practice?

   Make it tangible

   Test the important assumptions with something people can try.

   • User journeys
   • Prototype for discussion
   • Technical direction
3. 

   What can we try next?

   Build in useful increments

   Build, review, and improve in clear, working increments.

   • Working increments
   • Review notes
   • Checks for critical journeys
4. 

   Are the product and the people ready?

   Prepare for real use

   Check the release. Equip the people. Plan what comes next.

   • Release checklist
   • Handover guidance
   • Next-step backlog